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Try digging through the bottom of your purse for that and the ear piece. The top part, including the ear piece, protrudes from the top of the case and, in a purse or pocket, causes the earpiece sponge to come off. I also have the ear bracket attached and, when the sponge comes off - that does too. Casing needs to cover the ear sponge as well for protection. AND, I still get complaints about ambient noises, even though this was one of their selling points. I solved this by twisting the sponge all the way to the right (or left depending on the ear you are using it in). The sponge part keeps falling out - needs to be glued on or the fit needs to be improved from the factory. I think the casing needs to be more protective.
but I am happy with the purchase. It took a little getting used to (it's really small). The carrying case makes this a must have for me. I have a blackberry pearl and this bluetooth headset works well with my phone. Feedback from friends and family indicate that they can hear me much clearer than on my previous bluetooth headset(Motorola H505).
It will vibrate if you have it on it's holster and will close the call if you put it there. Battery life is great. I really have no complaints about it. This product is incredibly ergonomic, you won't notice you have it on. Excellent sound quality and wireless range.
Some people tell me that it is just too loud and that it is picking up all the noise around me. I will certainly keep my eyes open for other devices out there. I was expecting a lot more.
At times I push the button to pick up a call, it does nothing. I would highly recommend against buying it if you are buying it because it is branded "Blackberry". So I have to revert to my phone to answer the call.Overall it is an acceptable device, I don't use it heavily except when driving.
I was somewhat dissapointed by this device especially that is has been branded by Blackberry. It doesnt work like they would intend it to. It is a mediocore device by my standards.
They advertise the device being functional upto 30 feet away from your phone, if I walk about more than 5-7 feet, voice quality starts detioriating rapidly.While using it when driving, I have had 50-50 positive and negative responses from the other end. Other says, it sounds like you are just talking on a cell phone (which is what I would at least expect it to do).Controling the button to switch off and on, pick up an incoming call, and ending a call isnt the greatest.
I don't know why all the bluetooth's can't use a common charging tip. Overall pretty good product the charging cradle bites as you have to have it with you.
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